Included in this deal :Stay in a Double Palm RoomAccommodation alone, meals not includedFlights departing from the city of your choiceGroup round-trip airport/hotel transferWelcome and assistance at the airport✆ Need help finalising your booking?NEED HELP FINALISING YOUR BOOKING?020 3318 2660Everyday from 8am-8pm (Local rates apply)From Abroad +44 20 3318 2660 International call rateTHE PALM AT PLAYAThe seaside resort of Playa del Carmen is the heart of the Mayan Riviera. Bars, restaurants and nightclubs are gathered around Fifth Avenue, a pedestrian area where the city's activity is concentrated. The four-star Palm at Playa is located just a few minutes away. This adult-only, 69-room hotel is the perfect base for enjoying the resort town and the beautiful Mayan Riviera. Between the two buildings, a courtyard planted with palm trees is ready to welcome you. The rooftop terrace is where all the action takes place: swimming pool, bar and spa for a relaxing and entertaining holiday.More details:24-hour receptionThis hotel is only for guests aged 15 and olderRoom service from 7 am to 11 pmConcierge serviceCar rentalTour deskCurrency exchangeLaundry and dry cleaning serviceFree parking at the hotel, paid parking nearbyFree Wi-FiPets are not allowed in the hotelHealth measures relating to Covid-19All our partners (hotels, transfers, activities, etc.) are committed to complying with the health and safety measures relating to the Covid-19 crisis. Please note that measures differ from country to country and may be subject to change according to government directives. Certain services may be unavailable as a result of these measures.RoomThe modern and beautifully decorated rooms are an invitation to relaxation. The Palm Double Room is ideal for couples.Double Palm Room [30m²]This charming room features warm colours and dark wood furniture. When you return from a day exploring the Mayan Riviera, jump in the shower to freshen up and snuggle in your comfy bed.More details:King-size bedPlasma TV with cable channelsiPod docking stationTelephoneWi-FiAir conditioningFansSafeCoffee machineBathroom with showerHairdryerMirrorRestaurants & BarsEnjoy breakfast and dinner at the Palm at Playa. Mexican dishes, grilled meats and international fares will be proposed. You can order delicious cocktails from the bar conveniently located on the rooftop terrace.Sabor A MarStart your mornings with a good breakfast of bread, waffles and pastries. During the day, seafood specialities and international fares are served in a typical local decor.Love at the Roof RestaurantThis friendly retaurant located on the rooftop proposes local and international menus. More details:Restaurant Sabor a Mar: open from 7 am to 11 pmLove at The Roof Restaurant: open from 6:30 am to 10:30 pmActivities & LifestyleOnce you discover the rooftop terrace, you'll gladly make it your new home. On a deckchair by the pool or in the jacuzzi, relax under the Mexican sun. make sure you catch the magic of watching the sunset with a fresh cocktail from this perfect venture point.As soon as you step out of the hotel, you're caught up in the bustle of the surrounding area. Fifth Avenue is a two-minute walk from the Palm at Playa. When you're ready for a swim in the Caribbean Sea, the beach is just 150 metres away. The hotel has a beach club on the sand. Staying in Playa del Carmen gives you the opportunity to discover Mexican culture. The nearby Mayan archaeological site of Coba or Tulum are worth a visit, and you will find many sightseeing and holiday activities available along the Mayan Riviera.More details:Swimming poolJacuzziYoga classesBeach club with the loan of towels and beach matsBicycle rental (additional cost, not included in the package)GymSpaGood to knowIf you are travelling alone, you will be asked to pay a surcharge for a single room. This additional charge will be automatically included in your quote.Child rates will be applied for children from 2 to 12 years old in the case where the child shares the room with two adults. If the child is travelling with just one adult, the surcharge may be applied on an adult basis. If your child or children do not fit into the age group mentioned above, the rate will be communicated to you at the time of processing your order. If the room is equipped with a bunk bed, the bed height is not suitable for children under 6 years of age.For safety reasons, the wellbeing facilities of most establishments are not accessible to children under 16 years old. Similarly, it is possible that some amenities or services require an additional charge or are unavailable for exceptional reasons.Unless otherwise stated in the service description, activities and any additional services available at destination, are provided in the language of the destination country and in English.The opening times and hours of the activities, restaurants and bars are provided as an indication only and may be subject to change. Contact the reception desk in order to be informed of any changes. Please note that alcohol abuse is harmful to your health, and is to be consumed with moderation.You must be of legal age and able to produce an identification document in order to enter the casinos. Appropriate dress is required. We remind you that gambling may involve risks of isolation, indebtedness, and dependency... Call 09 74 75 13 13 (no surcharge).Any additional special requirements the traveller may request which are not included in the travel service description will be communicated to our service provider. Sending this information does not imply acceptance and PerfectStay.com cannot be held responsible for the fulfilment of these special requests. Only the service provider of PerfectStay.com can access this request on location and any additional costs may be paid locally by the traveller.Unless expressly stated in the description of the services and accommodation, the hotel is not suitable for people with reduced mobility.TransportationChoose an offer and, according to your preferences, opt for a seat in economy, business or first class.See the 'View flight info' section for details on each trip.In order to best organise your time in the airport, we advise that you arrive 2 hours before boarding for a medium-haul flight, or 3 hours before boarding for a long-haul flight (more than 5 hours). Take advantage of your early arrival to pass through security and check your luggage.You will be informed whether or not luggage is included at the time of your booking.You will have the opportunity to add additional luggage for a fee.There are several different cities that are typically offered as departure points. Your arrival destination will show in your travel documents.Depending on the flight schedule, some arrivals or returns may be made at night with early arrival or late departure. You will not always be able to have your room available immediately and will need to refer to the check-in and check-out conditions of the hotel.In the event that your transfer is not included in your hotel reservation, it may be offered at the time of your reservation as an additional option. Unless specifically mentioned, transfers may be made in groups of 15 to 55 people.Important: the modification or the cancellation of a booking is only possible within the limits and including the fees outlined in our general conditions of sale.Thank you for kindly taking note of the CO2 emissions produced by your means of transport: http://eco-calculateur.aviation-civile.gouv.frTravel formalitiesAll our partners (hotels, transfers, activities, etc.) are committed to complying with the health and safety measures relating to the Covid-19 crisis. Please note that measures differ from country to country and may be subject to change according to government directives. Certain services may be unavailable as a result of these measures.The following details apply to any British citizen who, during a trip sold by PerfectStay goes to a foreign country. The following is a resource directing you to information related to your travel formalities (identification documents, vaccines, VISA, safety, travel advice, etc.), and may be subject to change. Please note that Brexit negotiations are likely to include travel document modifications, therefore please regularly check most updated information. Please see official resource for British citizens wishing to travel:https://www.gov.uk/foreign-travel-adviceThe official UK Foreign Travel site has updates on safety and security, including incidents such as pickpocketing and robbery, along with larger incidents such as measuring the risk of terrorism.Detailed country by country here:https://www.gov.uk/foreign-travel-adviceIf you are travelling with minors, please be sure to verify whether or not you will require a consent: https://www.gov.uk/permission-take-child-abroadPlease note that these details serve as a guiding resource in order to ensure that you have access to important information in order to pursue the necessary travel formalities required before travelling abroad with PerfectStay. Please note that PerfectStay will not engage in obtaining travel documents for you, such as visas, and you are solely responsible for knowing the potential health risks you may face in the course of your travels for which you may require vaccinations or medications. PerfectStay is not responsible for ensuring your travel formalities are properly undertaken and will only act as an intermediary directing you to resources which have been known to provide reliable information concerning travel formalities specific to British citizens.VACCINEFor information concerning travel health requirements (vaccinations, health risks, etc.) please see the following resources:https://travelhealthpro.org.uk/countrieshttps://www.fitfortravel.nhs.uk/destinations.aspxhttps://www.nhs.uk/conditions/travel-vaccinations/VISAFor the latest information on which travel documents (visas, passports, etc.) British citizens will require by destination, please see the following resources:https://visacentral.co.uk/visa-quick-checkhttps://www.passportindex.org/comparebyPassport.php?p1=uk&fl=&s=yeshttps://www.travisa.com/Visa_SearchIDPlease be sure to verify that your necessary Identification documents (passport and/or ID card dependent upon the country to which you will be travelling) have valid expiration dates, i.e. verify your ID documents have not yet expired. Also, be sure to remember to bring these necessary documents with you. It is also recommended to make copies of all travel documents in the event of an emergency.Travel documentsOnce your reservation has been made, you will receive a confirmation e-mail before your travel documents are sent.Regarding the transport documents (in the case of a reservation with transport included), we will provide you with all the information relating to check-in and luggage in the "Your travel documents" email, allowing you to leave with peace of mind.To take advantage of all your reserved services (hotels, transfers, activities, etc.), you will receive one or more exchange vouchers to be presented to each supplier.The contact details of the establishment will be specified in these documents, to help make your arrival at your destination as straight-forward as possible.✆ Need help finalising your booking?NEED HELP FINALISING YOUR BOOKING?020 3318 2660Everyday from 8am-8pm (Local rates apply)From Abroad +44 20 3318 2660 International call rate