Included in this deal :Stay in a Junior Garden View SuiteAll-inclusiveFlights departing from the city of your choiceRound-trip airport/hotel transferWelcome and assistance at the airport✆ Need help finalising your booking?NEED HELP FINALISING YOUR BOOKING?020 3318 2660Everyday from 8am-8pm (Local rates apply)From Abroad +44 20 3318 2660 International call rateGRAND PALLADIUM WHITE SAND RESORT & SPA ALL INCL.Located on the Caribbean coast of Yucatan, the Grand Palladium White Sand Resort & Spa is midway between Playa del Carmen and Tulum, on the Riviera Maya. This five-star hotel consists of suites only and has a range of leisure facilities and services, such as a direct access to its own private white sand beach, seven freshwater swimming pools, including an adult pool, and one of the most prestigious spas in the region. Fourteen restaurants and a multitude of bars throughout the complex all add to the appeal of this beautiful location.More details:Reception and concierge desk 24 hours a dayCheck-in: 3pmCheck-out: noonLuggage storage areaActivity and excursion bookingCurrency exchangeCash machineWifiAirport transfersShopsLaundry serviceChildcare servicesAccessible to people with reduced mobilityMultilingual staffOutdoor parkingHealth measures relating to Covid-19All our partners (hotels, transfers, activities, etc.) are committed to complying with the health and safety measures relating to the Covid-19 crisis. Please note that measures differ from country to country and may be subject to change according to government directives. Certain services may be unavailable as a result of these measures.Here are the COVID-19 measures put in place by the hotel:- Body temperature checks- Guests must wear a mask in the communal areas of the hotel.- Customers must respect physical distancing- Clients must regularly disinfect their hands (gel available).- Reinforced hotel cleaning and disinfection plan(all measures are explained upon arrival)Your RoomsWe have selected the Junior Suite and the Suite for you to ensure you enjoy your stay at the Grand Palladium White Sand Resort & Spa. Other room categories are also availableJunior Suite [53m²]Junior Suites have a king-size bed and a sofa bed and are ideal for a family stay. These cozy havens have been designed with real attention to detail with their whirlpool bath opening into the bedroom. The furnished terrace outside is the perfect place for enjoying the view over the lush garden, the lake and the mangrove swamp.Suite [67m²]With living rooms featuring a sofa bed and a separate bedroom, these Suites can accommodate up to four people. The private bathroom is equipped with a whirlpool bath. This spacious accommodation has two separate terraces, overlooking the garden and the glittering waters of the lake.More details:Individual air-conditioningCeiling fanSatellite TVWi-FiTelephoneDeskSofaSafeMinibarTea/coffee trayBathroomJacuzziToiletriesHair dryerBathrobesFurnished terraceRestaurants & BarsFrom Mexico to Italy, to Brazil and the USA, the Grand Palladium White Sand Resort & Spa takes you on a culinary journey through its nine themed à la carte restaurants, five buffet restaurants and countless bars.All-inclusive packageDuring your stay, you will enjoy the all-inclusive package.PoseidonThe Poseidon, as its name suggests, is located right at the edge of the sea and caters to its guests with a selection of fresh fish and grilled seafood. Set in a spectacular location right on the rocks, this straw hut is the ideal choice for a dinner under the stars to the haunting melody of the waves.La AdelitaHow would you like to sample authentic burritos, or delicious tequila-flambéd shrimps? Enjoy typical Mexican specialities from La Adelita. This restaurant has a tasteful design scheme and draws its inspiration from the traditions of Yucatán, and more generally from the state of Quintana Roo.La LagunaLocated inside the Grand Palladium White Sand Resort & Spa, the La Laguna restaurant treats guests to buffets full of local and international dishes. Those who enjoy fine dining can meet up here during the day, for breakfast and lunch.More details:9 à la carte restaurants5 international buffet restaurants25 bars throughout the complexPoseidon open from 6:30pm to 10pmLa Adelita is open from 5:30pm to 10:30pmLa Laguna is open from 11am to 11:45am for breakfast and from 12pm to 5pm for lunchLa Laguna bar, with a view of the complex's main swimming pool, open from 10am to midnightActivities & LifestyleThe Grand Palladium White Sand Resort & Spa has many strings to its bow, with seven freshwater swimming pools, a private beach, a sumptuous spa, a kids club, and more...!From morning to evening, there is always something amazing to discover at the Grand Palladium White Sand Resort & Spa, starting with the "Zentropía Palladium Spa & Wellness", one of the Riviera Maya's most comprehensive wellness and fitness centres. With its jacuzzi, sauna, hammam and massages, everything is on hand to help you recharge your batteries and pamper yourself. As for sports, a wide range of water-based activities await sailing, fishing and diving enthusiasts.More details:Private beachPrivate lake7 freshwater swimming poolsIncluding 1 swimming pool exclusively reserved for adultsLoungersParasolsSundeckSpaFitness centreVolleyballArcheryFootballPoolTable tennisCanoeing/kayakingPaddleboardingShowsLive musicKaraokePlayStation tournamentGames roomVideo gamesKids clubHands on activitiesMini-discoShopGood to knowIf you are travelling alone, you will be asked to pay a surcharge for a single room. This additional charge will be automatically included in your quote.Child rates will be applied for children from 2 to 12 years old in the case where the child shares the room with two adults. If the child is travelling with just one adult, the surcharge may be applied on an adult basis. If your child or children do not fit into the age group mentioned above, the rate will be communicated to you at the time of processing your order. If the room is equipped with a bunk bed, the bed height is not suitable for children under 6 years of age.For safety reasons, the wellbeing facilities of most establishments are not accessible to children under 16 years old. Similarly, it is possible that some amenities or services require an additional charge or are unavailable for exceptional reasons.Unless otherwise stated in the service description, activities and any additional services available at destination, are provided in the language of the destination country and in English.The opening times and hours of the activities, restaurants and bars are provided as an indication only and may be subject to change. Contact the reception desk in order to be informed of any changes. Please note that alcohol abuse is harmful to your health, and is to be consumed with moderation.You must be of legal age and able to produce an identification document in order to enter the casinos. Appropriate dress is required. We remind you that gambling may involve risks of isolation, indebtedness, and dependency... Call 09 74 75 13 13 (no surcharge).Any additional special requirements the traveller may request which are not included in the travel service description will be communicated to our service provider. Sending this information does not imply acceptance and PerfectStay.com cannot be held responsible for the fulfilment of these special requests. Only the service provider of PerfectStay.com can access this request on location and any additional costs may be paid locally by the traveller.Unless expressly stated in the description of the services and accommodation, the hotel is not suitable for people with reduced mobility.TransportationChoose an offer and, according to your preferences, opt for a seat in economy, business or first class.See the 'View flight info' section for details on each trip.In order to best organise your time in the airport, we advise that you arrive 2 hours before boarding for a medium-haul flight, or 3 hours before boarding for a long-haul flight (more than 5 hours). Take advantage of your early arrival to pass through security and check your luggage.You will be informed whether or not luggage is included at the time of your booking.You will have the opportunity to add additional luggage for a fee.There are several different cities that are typically offered as departure points. Your arrival destination will show in your travel documents.Depending on the flight schedule, some arrivals or returns may be made at night with early arrival or late departure. You will not always be able to have your room available immediately and will need to refer to the check-in and check-out conditions of the hotel.In the event that your transfer is not included in your hotel reservation, it may be offered at the time of your reservation as an additional option. Unless specifically mentioned, transfers may be made in groups of 15 to 55 people.Important: the modification or the cancellation of a booking is only possible within the limits and including the fees outlined in our general conditions of sale.Thank you for kindly taking note of the CO2 emissions produced by your means of transport: http://eco-calculateur.aviation-civile.gouv.frTravel formalitiesThe following details apply to any British citizen who, during a trip sold by PerfectStay goes to a foreign country. The following is a resource directing you to information related to your travel formalities (identification documents, vaccines, VISA, safety, travel advice, etc.), and may be subject to change. Please note that Brexit negotiations are likely to include travel document modifications, therefore please regularly check most updated information. Please see official resource for British citizens wishing to travel:https://www.gov.uk/foreign-travel-adviceThe official UK Foreign Travel site has updates on safety and security, including incidents such as pickpocketing and robbery, along with larger incidents such as measuring the risk of terrorism.Detailed country by country here:https://www.gov.uk/foreign-travel-adviceIf you are travelling with minors, please be sure to verify whether or not you will require a consent: https://www.gov.uk/permission-take-child-abroadPlease note that these details serve as a guiding resource in order to ensure that you have access to important information in order to pursue the necessary travel formalities required before travelling abroad with PerfectStay. Please note that PerfectStay will not engage in obtaining travel documents for you, such as visas, and you are solely responsible for knowing the potential health risks you may face in the course of your travels for which you may require vaccinations or medications. PerfectStay is not responsible for ensuring your travel formalities are properly undertaken and will only act as an intermediary directing you to resources which have been known to provide reliable information concerning travel formalities specific to British citizens.VACCINEFor information concerning travel health requirements (vaccinations, health risks, etc.) please see the following resources:https://travelhealthpro.org.uk/countrieshttps://www.fitfortravel.nhs.uk/destinations.aspxhttps://www.nhs.uk/conditions/travel-vaccinations/VISAFor the latest information on which travel documents (visas, passports, etc.) British citizens will require by destination, please see the following resources:https://visacentral.co.uk/visa-quick-checkhttps://www.passportindex.org/comparebyPassport.php?p1=uk&fl=&s=yeshttps://www.travisa.com/Visa_SearchIDPlease be sure to verify that your necessary Identification documents (passport and/or ID card dependent upon the country to which you will be travelling) have valid expiration dates, i.e. verify your ID documents have not yet expired. Also, be sure to remember to bring these necessary documents with you. It is also recommended to make copies of all travel documents in the event of an emergency.Travel documentsOnce your reservation has been made, you will receive a confirmation e-mail before your travel documents are sent.Regarding the transport documents (in the case of a reservation with transport included), we will provide you with all the information relating to check-in and luggage in the "Your travel documents" email, allowing you to leave with peace of mind.To take advantage of all your reserved services (hotels, transfers, activities, etc.), you will receive one or more exchange vouchers to be presented to each supplier.The contact details of the establishment will be specified in these documents, to help make your arrival at your destination as straight-forward as possible.✆ Need help finalising your booking?NEED HELP FINALISING YOUR BOOKING?020 3318 2660Everyday from 8am-8pm (Local rates apply)From Abroad +44 20 3318 2660 International call rate