Included in this deal :Stay in an Agatha RoomAll-inclusive packageFlights departing from the city of your choiceRound-trip airport/hotel transferWelcome and assistance at the airport✆ Need help finalising your booking?NEED HELP FINALISING YOUR BOOKING?020 3318 2660Everyday from 8am-8pm (Local rates apply)From Abroad +44 20 3318 2660 International call rateSENSIRA RESORTS & SPA RIVIERA MAYAAlong the Caribbean coast of Mexico, the Riviera Maya stretches for miles under the sun. The five-star Sensira Riviera & Spa Riviera Maya is waiting to welcome you to this earthly paradise, set on a dreamy beach of crystal-blue waters. This large contemporary resort is elegantly decorated. With thirteen restaurants and bars, three swimming pools, a spa, sports facilities and entertainment for young and old, your hotel is perfect for a relaxing holiday. Close to Mayan archaeological sites and Cancún, you and your loved ones will enjoy a great holiday on an all-inclusive package.More details:Reception open 24 hours a dayCheck-in from 3 p.m.Check out by noonRoom serviceConcierge serviceDaily cleaning serviceCar parkFree Wi-FiAccess for people with reduced mobilityHealth measures relating to Covid-19All our partners (hotels, transfers, activities, etc.) are committed to complying with the health and safety measures relating to the Covid-19 crisis. Please note that measures differ from country to country and may be subject to change according to government directives. Certain services may be unavailable as a result of these measures.RoomsImmerse yourself in a room designed for your relaxation. You will enjoy a large and air-conditioned space with all the modern conveniences.Standard Double [43m²]The wooden furniture in this room creates a warm atmosphere, conducive to rest. You can relax in an understated, elegant setting. The table and chairs on the balcony with its view of the sea enable you to enjoy some quiet time outside before hitting the pool or the gym.Standard Room [50m²]You and your family will have a great time in this spacious room. It has three bunk beds in an alcove and a parent space. The comfort of the bedding and the layout of the Sapphire Room enable everyone to relax. Drinks and snacks from the minibar can be enjoyed on the balcony.Suite [43m²]Elegance and comfort are combined in this superb suite. The woodwork on the walls decorated with Mayan-inspired motifs reflects the local culture. A separate bedroom and a large living room with beds and a sofa bed make a perfect space for a holiday with family or friends. This two-bathroom suite opens onto two balconies.More details:BalconyAromatherapy menu (on request)Pillow menu (on request)Minibar (refilled daily)43-inch television with cable channelsAir conditioning Coffee machine with capsulesIron and ironing boardWireless phoneFree Wi-FiDocking station for mobile phoneElectronic safeTurndown serviceHairdryerMirrorBathrobesSlippersFor the Agatha RoomOne king-size bed or two queen-size bedsFor the Sapphire Room:King-size bedThree bunk beds24-hour room service For the Jade Suite:King-size bedTwo queen-size bedsA sofa bed24-hour room serviceRestaurants & BarsThe resort's 13 restaurants and bars, such as La Pergola and La Tentazione, combine delicious food with sophisticated decor. With the all-inclusive package, you can enjoy a wide variety of gourmet food at your leisure.All-inclusiveEnjoy an all-inclusive holiday.The PergolaEach meal of the day is an opportunity for you to make culinary discoveries. This charming restaurant serves a rich buffet of international dishes. This delightful food can be savoured in the large light-filled dining room or on the terrace.The TentazioneTake a trip to Italy by sitting at a table in this restaurant. A varied menu offers you a range of unmissable specialities and typical Tuscan dishes. Relax into the warm and welcoming atmosphere during your meal.Rodeo GrillGrill lovers will enjoy this restaurant with its friendly atmosphere reminiscent of American ranches. In this steak house, you can enjoy mouthwatering meats in a western setting that appeals to the whole family.More details:La Tentazione: à la carte restaurant open for lunch and dinner. Dress code: casualRodeo Grill: à la carte restaurant open for dinner. Dress code: casual13 bars and restaurantsActivities & LifestyleDuring your holidays, alternate between relaxing at the pool or spa, swimming and sports activities. You'll love going on excursions to discover Ancient Mayan civilization cities and monuments.With three beautiful swimming pools, your hotel is designed for relaxation. From the infinity pool, the view of the Caribbean Sea is splendid. Travelling with children? Watch them have fun in a pool full of slides and water fun apparatus. On the private beach, enjoy sun loungers and parasols on the fine sand. A tennis court and a sports hall are perfect for playing sports in. If you wish to discover the Mayan culture, explore the archaeological sites of Tulum or Ek Balam.More details:Three outdoor swimming poolsChildren's pool with water gamesPrivate beachFitness centreTwo clubs for childrenCrazy golfTennis courtEvening entertainmentSpa with massages and treatments, a yoga area, a swimming pool, a sauna, a hammam, etc.Good to knowIf you are travelling alone, you will be asked to pay a surcharge for a single room. This additional charge will be automatically included in your quote.Child rates will be applied for children from 2 to 12 years old in the case where the child shares the room with two adults. If the child is travelling with just one adult, the surcharge may be applied on an adult basis. If your child or children do not fit into the age group mentioned above, the rate will be communicated to you at the time of processing your order. If the room is equipped with a bunk bed, the bed height is not suitable for children under 6 years of age.For safety reasons, the wellbeing facilities of most establishments are not accessible to children under 16 years old. Similarly, it is possible that some amenities or services require an additional charge or are unavailable for exceptional reasons.Unless otherwise stated in the service description, activities and any additional services available at destination, are provided in the language of the destination country and in English.The opening times and hours of the activities, restaurants and bars are provided as an indication only and may be subject to change. Contact the reception desk in order to be informed of any changes. Please note that alcohol abuse is harmful to your health, and is to be consumed with moderation.You must be of legal age and able to produce an identification document in order to enter the casinos. Appropriate dress is required. We remind you that gambling may involve risks of isolation, indebtedness, and dependency... Call 09 74 75 13 13 (no surcharge).Any additional special requirements the traveller may request which are not included in the travel service description will be communicated to our service provider. Sending this information does not imply acceptance and PerfectStay.com cannot be held responsible for the fulfilment of these special requests. Only the service provider of PerfectStay.com can access this request on location and any additional costs may be paid locally by the traveller.Unless expressly stated in the description of the services and accommodation, the hotel is not suitable for people with reduced mobility.TransportationChoose an offer and, according to your preferences, opt for a seat in economy, business or first class.See the 'View flight info' section for details on each trip.In order to best organise your time in the airport, we advise that you arrive 2 hours before boarding for a medium-haul flight, or 3 hours before boarding for a long-haul flight (more than 5 hours). Take advantage of your early arrival to pass through security and check your luggage.You will be informed whether or not luggage is included at the time of your booking.You will have the opportunity to add additional luggage for a fee.There are several different cities that are typically offered as departure points. Your arrival destination will show in your travel documents.Depending on the flight schedule, some arrivals or returns may be made at night with early arrival or late departure. You will not always be able to have your room available immediately and will need to refer to the check-in and check-out conditions of the hotel.In the event that your transfer is not included in your hotel reservation, it may be offered at the time of your reservation as an additional option. Unless specifically mentioned, transfers may be made in groups of 15 to 55 people.Important: the modification or the cancellation of a booking is only possible within the limits and including the fees outlined in our general conditions of sale.Thank you for kindly taking note of the CO2 emissions produced by your means of transport: http://eco-calculateur.aviation-civile.gouv.frTravel formalitiesThe following details apply to any British citizen who, during a trip sold by PerfectStay goes to a foreign country. The following is a resource directing you to information related to your travel formalities (identification documents, vaccines, VISA, safety, travel advice, etc.), and may be subject to change. Please note that Brexit negotiations are likely to include travel document modifications, therefore please regularly check most updated information. Please see official resource for British citizens wishing to travel:https://www.gov.uk/foreign-travel-adviceThe official UK Foreign Travel site has updates on safety and security, including incidents such as pickpocketing and robbery, along with larger incidents such as measuring the risk of terrorism.Detailed country by country here:https://www.gov.uk/foreign-travel-adviceIf you are travelling with minors, please be sure to verify whether or not you will require a consent: https://www.gov.uk/permission-take-child-abroadPlease note that these details serve as a guiding resource in order to ensure that you have access to important information in order to pursue the necessary travel formalities required before travelling abroad with PerfectStay. Please note that PerfectStay will not engage in obtaining travel documents for you, such as visas, and you are solely responsible for knowing the potential health risks you may face in the course of your travels for which you may require vaccinations or medications. PerfectStay is not responsible for ensuring your travel formalities are properly undertaken and will only act as an intermediary directing you to resources which have been known to provide reliable information concerning travel formalities specific to British citizens.VACCINEFor information concerning travel health requirements (vaccinations, health risks, etc.) please see the following resources:https://travelhealthpro.org.uk/countrieshttps://www.fitfortravel.nhs.uk/destinations.aspxhttps://www.nhs.uk/conditions/travel-vaccinations/VISAFor the latest information on which travel documents (visas, passports, etc.) British citizens will require by destination, please see the following resources:https://visacentral.co.uk/visa-quick-checkhttps://www.passportindex.org/comparebyPassport.php?p1=uk&fl=&s=yeshttps://www.travisa.com/Visa_SearchIDPlease be sure to verify that your necessary Identification documents (passport and/or ID card dependent upon the country to which you will be travelling) have valid expiration dates, i.e. verify your ID documents have not yet expired. Also, be sure to remember to bring these necessary documents with you. It is also recommended to make copies of all travel documents in the event of an emergency.Travel documentsOnce your reservation has been made, you will receive a confirmation e-mail before your travel documents are sent.Regarding the transport documents (in the case of a reservation with transport included), we will provide you with all the information relating to check-in and luggage in the "Your travel documents" email, allowing you to leave with peace of mind.To take advantage of all your reserved services (hotels, transfers, activities, etc.), you will receive one or more exchange vouchers to be presented to each supplier.The contact details of the establishment will be specified in these documents, to help make your arrival at your destination as straight-forward as possible.✆ Need help finalising your booking?NEED HELP FINALISING YOUR BOOKING?020 3318 2660Everyday from 8am-8pm (Local rates apply)From Abroad +44 20 3318 2660 International call rate