70% of projects that fail to consider people and the impact of change on them, fail. This is a horrible statistic that highlights how much emphasis should be placed on change management and people in particular.This course aims to give you an overview as to what business change management is, and why it is essential to use it in projects to ensure your target audience knows about a change, understands why it is happening and what\'s in it for them, and has the skills and competence to use a new IT product or change successfully.Business change management is a key component of project management which is often overlooked. This course aims to fill the gap for project managers and other project participants so they understand why it\'s crucial to implement a thorough and well-defined business change management plan.Embedding this process into your project will help ensure you meet your ROI and deliver your projects successfully.