How to Measure Anything by Douglas W. Hubbard
How to Measure Anything : Hardback : John Wiley & Sons Inc : 9781118539279 : 1118539273 : 25 Apr 2014 : Shows managers how to inform themselves in order to make less risky, profitable business decisions. This book shows you how to measure those things in your own business, government agency or other organization that, until now, you may have considered \"immeasurable,\" including customer satisfaction, organizational flexibility, and technology risk.
£37.99
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