When Sorry Isn\'T Enough by Gary D Chapman
When Sorry Isn\'T Enough : Paperback : Moody Publishers : 9780802407047 : 0802407048 : 01 May 2013 : Number one \"New York Times\"-bestselling authors Chapman and Thomas have teamed up to deliver this groundbreaking study of how people give and receive apologies. It\'s not just a matter of will, but it\'s a matter of how it\'s communicated.
£12.99
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