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This is Service Design Thinking. Basics - Tools - by Marc Stickdorn

This is Service Design Thinking. Basics - Tools - Cases : Paperback : BIS Publishers B.V. : 9789063692797 : 906369279X : 03 Feb 2014 : This is Service Design Thinking introduces an inter-disciplinary approach to designing services. 23 international authors and even more online contributors from the global service design community invested their knowledge, experience and passion together to create this book.

£29.99