Key Features:Gloss finish.Heat change or standard mug available.Scratch Resistant.This personalised mug is a wonderful gift for anyone who likes helping people. Give it to them on a special occasion and surprise them. If they need a reminder that they can do great things then cheer them up with this amazing gift.The mug is red and features the words \'you were made to make a difference.\' Personalise the back with a motivational message.Personalisation:Personalise it with a message of up to 32 characters. Use our innovative preview feature to see how it will look with your personalisation. Simply type in your chosen words and press the Preview button. Material: CeramicCare Instructions: Hand wash recommended. Please note: The heat change option will arrive as a black mug and the image only appears once hot liquid is poured into it.